Queuemetrics is by far the best Call Center software Linux. My only complaint might be that Java is huge resource hog when it parses the Asterisk. ‘/var/log/asterisk/queue_log’. Luckily Loway provides an excellent PERL script called Qloader.
Today we will walk through installing Queuemeteics,MySQL,and Qloader daemon. My installation instructions are basically a quick rundown of the excellent infomation on Loways site:
Fedora 14 – (32 bit)
QEMU-KVM virtual machine on Intel i7