May
22
2014
0

Asterisk 1.8 T1 w/ PRI + analog fax

It’s been a while since I posted, so I want to come out swinging.  I recently put together a phone system for a medium office.  They have a standard T1 and a 4 port FXS Digium card.  The analog card is for a PA system and two fax machines.  This post is a quick tutorial […]

Jun
28
2012
0

Agent Auto log-off script for Asterisk

Many times an Agent will forget to logoff. This can cause call routing, payroll, and queue statistic problems with Asterisk. With a handy BASH script it is easy to log all the agents out the queues automatically. Below is the shell script and an example of the crontab entry for execution at 6:00 PM every […]

Written by mattb in: Asterisk,Scripts | Tags: , , ,
Jun
25
2012
0

Ping Test script

The script below records a ping results every 3 seconds to /var/log/ping.log.  I created this script to detemine if my NIC is losing conectivity with switch at the same time as Asterisk SIP peers are lagging out.  Enjoy!

Written by mattb in: Asterisk,Asterisk Post,Linux | Tags: , , ,
Dec
09
2011
1

Asterisk: Holiday Macro

Below is an example of a macro that checks to see if the ‘holiday’ menu is enabled.  I also added extension 2970, a ‘one touch’ utility to enable/disable the holiday macro.  Remember to create a ‘holiday_disabled.wav’ that literally says, “Holiday menu disabled”.  To rercord a message simply disable and enable the utility again.  Enjoy!   […]

Nov
03
2011
0

Asterisk: How to setup Agent Status on Polycom Idle Display

  This tutorial describes how to configure the idle display screens on Polycom phones to subscribe to a XHTML file that reads their Agent status from Asterisk.  When the phone is not in active use it displays the web page. My tutorial has three components.  A specific Polycom option(found in sip.cfg) added to the configuration […]

Written by mattb in: Asterisk,Scripts | Tags: , , , ,
Oct
16
2011
0

Asterisk: How to Install Queuemetrics and Qloader

Queuemetrics is by far the best Call Center software Linux.  My only complaint might be that Java is huge resource hog when it parses the Asterisk. ‘/var/log/asterisk/queue_log’.  Luckily Loway provides an excellent PERL script called Qloader. Today we will walk through installing Queuemeteics,MySQL,and Qloader daemon. My installation instructions are basically a quick rundown of the excellent infomation […]

Jul
03
2011
2

BASH script to logout Dynamic Agents

This is a simple script for logging out Dynamic Agents in Asterisk.  The most common use would be to logout Agents automatically each day in case they forget or are on PAUSE.  Edit the “LOGGEDIN” variable below to match the correct length of digits.  By default it is three,  ‘SIP/…’. You can add as many or […]

Sep
06
2010
0

How to use PHP to reboot a Poycom SIP Phone

I’m knee deep into writing Voice Provision .04(VP4) for VoiceIP Solutions.  Why write another Asterisk GUI?  Because the Trixbox and Elastix software is way to convoluted and makes customization difficult.  They are not well documented and don’t attribute credit back to Asterisk or Digium. Standard Asterisk scripting and basic macro’s are easier to setup, maintain, […]

Jul
16
2010
1

Resample MP3′s for Polycom Ringtones with Audacity

A customer of VoiceIP Solutions sent me this useful tutorial for re-sampling Polycom Ringtones.   If you have an MP3 you like, it can be re-sampled for use with a Polycom IP SIP phone!  The procedure is pretty straight forward, Install Audacity with yum or your favorite package manager, re-sample the track, then edit the […]

Feb
14
2010
6

How to setup automatic Polycom provisioning for the Asterisk 2.0 GUI

Recently we covered the installation of Asterisk 1.6 + Asterisk GUI 2.0.  In this article we will talk about the details necessary to enable Polycom provisioning from the ‘Users’ tab of the Asterisk 2.0 GUI.  By default auto-provisioning will not work out of the box.  You would think when the GUI is installed that it […]