Sep
06
2010
0

How to use PHP to reboot a Poycom SIP Phone

I’m knee deep into writing Voice Provision .04(VP4) for VoiceIP Solutions.  Why write another Asterisk GUI?  Because the Trixbox and Elastix software is way to convoluted and makes customization difficult.  They are not well documented and don’t attribute credit back to Asterisk or Digium. Standard Asterisk scripting and basic macro’s are easier to setup, maintain, […]

Jul
16
2010
1

Resample MP3’s for Polycom Ringtones with Audacity

A customer of VoiceIP Solutions sent me this useful tutorial for re-sampling Polycom Ringtones.   If you have an MP3 you like, it can be re-sampled for use with a Polycom IP SIP phone!  The procedure is pretty straight forward, Install Audacity with yum or your favorite package manager, re-sample the track, then edit the […]

Feb
14
2010
7

How to setup automatic Polycom provisioning for the Asterisk 2.0 GUI

Recently we covered the installation of Asterisk 1.6 + Asterisk GUI 2.0.  In this article we will talk about the details necessary to enable Polycom provisioning from the ‘Users’ tab of the Asterisk 2.0 GUI.  By default auto-provisioning will not work out of the box.  You would think when the GUI is installed that it […]

Feb
11
2010
39

How to setup the Asterisk 2.0 GUI with Asterisk 1.6

Recent versions of Asterisk 1.6 are compatible with the Asterisk 2.0 GUI.  This wasn’t always the case, as the Asterisk GUI was developed for the 1.4 branch.  Although I wish Digium had gone for the LAMP model, the GUI is pretty good and getting better all the time.  However the instructions to install are difficult […]

Dec
21
2009
0

How to setup auto-provisioning for Polycom SoundPoint IP phones using the Asterisk Appliance

The Digium Asterisk Appliance has built-in features for handling Polycom SIP handsets.  It’s very easy to do and will save you the trouble of individually configuring the settings of each phone.  I have a Digium AA50 configured with a standard dial plan and a Polycom Soundpoint IP 501. Goals of this Post: – Configure AA50 […]

Aug
25
2009
65

How to Query a Database from MySQL with Asterisk 1.6 ODBC

I’ve been administering Asterisk servers for many years and everyday I’m learning something new.  As the size of the projects have gotten bigger, so have the demands of my customers.  One common request is database integration.  In the past I’ve used external AGI scripts to run database queries to return values to Asterisk.  But more […]

Jul
18
2009
1

How to use the ODBC driver to Connect to MySQL database in Fedora 10

A few weeks back I covered connecting ODBC to MS-SQL, but today we are going to do the same thing with MySQL.  The process is very similar.  One might ask, why use ODBC driver in the first place?  The reason is simple, there are many flavors of SQL and the ODBC driver allows one standard […]

Jun
07
2009
--

How to Configure Linux ODBC Connections for MS SQL

Last week at work(VoiceIP Solutions) I did some research for Asterisk PBX integration with Microsoft CRM.  The customer likes open source Asterisk because of the cost savings, but they requires screen pop-ups, and click to dial from their Customer Relationship Management software.  So while my manager worked on the TAPI middleware, I was charged with […]

May
04
2009
4

Asterisk 1.4.23 and Queuemetrics 1.5.2 fully support Dynamic Agent Login

The standard method of configuring users in Asterisk 1.2 and early 1.4 was to define an agent in the agents.conf configuration file.  This agent is tied to no particular phone or SIP extension.  When the Agent log’s in he is prompted for three things by the dial plan application, ‘AgentCallBackLogin()’: 1. Agent Number 2. Agent […]

Apr
22
2009
0

Asterisk: Creating an Extension to Logout Agents from CallerID

I told a customer for the company I for that I would figure out how to logout agents by CID(Caller ID). So I figured, why not kill two birds with one stone. Today we will create a single Queue, Agent, and dial plan to accomplish this goal. I’m using Asterisk 1.4, Fedora 10 and a […]