Nov
03
2011
0

Asterisk: How to setup Agent Status on Polycom Idle Display

Polycom Soundpoint IP 550 idle display screen


 

This tutorial describes how to configure the idle display screens on Polycom phones to subscribe to a XHTML file that reads their Agent status from Asterisk.  When the phone is not in active use it displays the web page.

My tutorial has three components.  A specific Polycom option(found in sip.cfg) added to the configuration file of each phone, a BASH script I wrote, and a little Asterisk configuration.  This tutorial assumes you have a working Asterisk 1.6+ PBX with a basic queue setup.  It also assumes you are using automatic web provisioning of your Polycom phones.

Here is a link to my previous article on  configuring Polycom SoundPoint IP phones for Asterisk:

How to configure a Polycom SoundPoint IP phone for Asterisk on Fedora 10

To get the idle display screen to work correctly we will need to modify our standard configuration file a bit.  Navigate to the FTP/HTPP directory you provision your phones from.  Edit an Agent phone similar to the following,
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Written by mattb in: Asterisk,Scripts | Tags: , , , ,